Everything we get asked at the counter, in the venue, and on the phone, gathered in one place.
Head to the Oche Hire page (/oche-hire), pick a date and duration, tap an open slot on any lane and follow the prompts to pay. We hold your slot for 10 minutes while you finish checkout.
Bookings need an account so we can email you the confirmation, manage cancellations and apply your membership discount if you have one. Sign-up takes about a minute.
Cancellations made 24+ hours before your slot are refunded automatically from your account page. Inside 24 hours, drop us a line and we'll do what we can.
1-hour slots are 55 minutes of play with a 5-minute changeover, 2-hour slots are 110 minutes. We start on the hour.
Up to four players for the standard lanes and up to six on the larger group lanes. The booking widget caps the player count to suit the lane you pick.
20% off every oche hire, priority booking ahead of the public window, 5% off the pro shop, free re-strings and flight checks twice a year, and loyalty rewards on regular bookings.
No, it's rolling monthly. Cancel any time from your account page before the next billing date.
Every five paid lane bookings, your account is automatically credited with a code for a free 1-hour lane. Codes show up under My Account → Loyalty.
Yes, for parties, corporate events, team and league hire, or full-venue takeovers. Use the form on the Private Hire page (/private-hire) and we'll come back inside one working day with a tailored quote.
Cold food buffet or pizzas, scaled to your group. Vegetarian and dietary options available, just let us know in the enquiry form.
Browse upcoming nights on the Events page (/events), pick one, and follow the booking flow. Your tickets show up under My Account once you're paid.
71 Crouch Street, Colchester CO3, two minutes from the bus station and five from the Town Centre car park. See the Contact page (/contact) for a map and walking directions.
Mon–Thu: 11am–5pm, Fri: 11am–10pm*, Sat: 9am–10pm*, Sun: 10am–4pm. Friday and Saturday evenings depend on bookings, give us a call if you're planning a late one.
No, we have house darts at the bar. If you bring your own, great, the boards take all standard tips.
Yes, we're family friendly throughout opening hours. We stock a variety of snacks and soft drinks alongside the bar selection.
Step-free access at street level. If you have specific needs, drop us a line on the Contact page and we'll talk through what works best for your visit.
Use the Forgot password link (/forgot-password) on the sign-in page. We'll send a reset email.
From My Account (/account), scroll to the Profile section. Change your name, phone, or date of birth and click save.
Drop us a message on the Contact page (/contact) or call 01206 645180 during opening hours. We aim to reply inside one working day.